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Frequently Asked Questions
Anchor & Wake Coffee is a Canadian specialty coffee company offering thoughtfully selected, ethically sourced, single-origin coffees. Expertly roasted for balance, depth and character, each coffee is crafted to elevate the everyday ritual.
As a Canadian-crafted, single-origin coffee roaster, we source from the world’s finest coffee beans. Cup of excellence winning farms in Brazil, Guatemala, Colombia and Ethiopia.
Our farmers follow the sustainable and organic practices.
Yes, we roast in small batches to maintain greater control over quality, consistency and flavour. This careful approach allows us to highlight the unique character of each coffee while ensuring every bag is fresh and thoughtfully prepared.
Our coffee is roasted in small batches to ensure it arrives fresh and full of flavour. Each bag is packed shortly after roasting and sealed to preserve its aroma, character and quality.
Choose delivery every two or four weeks and enjoy 5% off each subscription order. Subscription orders are freshly prepared and shipped every Wednesday, making it easy to keep your favourite coffee stocked.
You can pause or cancel your subscription at any time and swap coffees through your customer account.
Our coffee is roasted in small batches in Ontario, Canada, at a facility powered by renewable energy through Bullfrog Power. This reflects our commitment to more responsible production while carefully developing each roast for balance, character and exceptional flavour.
Where do you ship?
We currently ship across Canada and the United States. Shipping rates are calculated at checkout, and delivery times vary depending on your location and selected shipping method. Typically 1-3 days in the GTA, 5-7 days across Canada and the US.
What is your return policy?
Due to the perishable nature of coffee, we are unable to accept returns on opened or unwanted products. If your order arrives damaged, incorrect or incomplete, please contact us promptly so we can make it right.
